Technical Resource Group

Technical Resource Group

The world of live audio, lighting and staging is complex, and sometimes you just need a bit of professional advice or support. The Jands Technical Resource Group (TRG) provides technical and application support, project design and training for all audio and lighting products distributed or manufactured by Jands. The Jands TRG utilise years of experience, advanced software tools and the latest resources from our suppliers to support end users, dealers, consultants and contractors and provide innovative solutions for Audio and lighting projects. TRG often support projects from initial design through to final commissioning.

So who are they, what do they do, and what are their backgrounds?

Each member brings individual specialities to the group. They work closely with each other and understand each other’s skills, providing great strength and depth of knowledge within the team.

JeffJeff MacKenzie - Manager, Technical Resources Group
An industry veteran of over 20 years, Jeff (aka JMacK) is the Manager of TRG. Jeff’s audio and communications experience spans technical roles in contracting, concert productions, live broadcast and global events, even running his own PA system for a while. Originally Jeff trained as a radio communications engineer and one of his areas of specialty is large scale wireless systems. His work in this area is well respected with Radio Systems Manager credits on a number of special events including Sydney and Athens Olympic Games Ceremonies, Melbourne Commonwealth Games Ceremonies, Australian Idol Grand Finals and a variety of televised awards shows. Jeff participates in several national and international telecommunication standards groups and is technical advisor to the Australian Wireless Audio Group (AWAG), the industry peak body representing the interests of Australian wireless microphone users to government.

MitchMitchell Lockyer-Lane - Audio System Specialist
Mitch has been working at Jands for 5 years after moving away from “rewarding” roles as customer service professional and technical customer support, but he did mix the odd band here and there. After recently becoming a father to little Jensen (yes, like the audio transformer manufacturer...), Mitch’s gigs outside of Jands include changing nappies and playing with baby toys! The most rewarding aspect of working for Jands for Mitch is the impressive array of professional products, or “toys” as he likes to call them that Jands distributes. His current favourite product is the Tempest wireless intercom system from Clear-Com, as it’s simple and easy to use. Mitch feels that communications is always the poor cousin in the production market and deserves more respect.

Eddie WelshEddie Welsh - Lighting Applications Engineer
His role involves any technical elements to lighting sales and support operations. He spends a lot of time deciphering tenders, accompanying the sales guys and helping existing users with the curly and tricky questions on lighting product. His favourite product at the moment is the new ETC Selador Desire LED wash lights. ETC has spent a lot of time and money investing in new technology and new features to allow LED not just to fit with a tungsten rig but to excel within it.


AndrewAndrew Crawford - Technical Representative, Production Audio
Sound Engineer, Systems Designer, Recording Specialist, with 20 years production experience in Australia and overseas. Andrew’s journey has seen him mixing theatre shows throughout Australia, to recording Gold and Platinum albums, to touring overseas and even mixing concerts on the beach in Rio for over 150,000 people. This experience gives a solid base for Andrew’s passion for quality audio and the real world experience in how to implement great audio designs. One of Andrew’s passions is training and since joining the team at Jands, Andrew is running the Soundcraft Mixing with Professionals training programs.


Simon TyeSimon Tye - Lighting & Staging Application Specialist
Simon is the newest member to join the group. He first started lighting small dance schools and school musicals back in high school when the most sophisticated dimming device available was a switch! Now after more than 25 years’ experience in live theatrical environments he is working with some of the most up-to-date technology on the market. At Jands it is Simon's job stay on top of lighting trends to better inform customers on the right tool for their job. If he isn't reading a spec sheet, he’ll be catching up on sport and spending time with the family. 


Joshua McEvoyJoshua McEvoy - Audio Visual & Control Systems Specialist
Joshua has been in the Audio Visual and Control world for the better part of 10 years. From the humble beginnings as an installer pulling cable to the design and programming of mainstream control systems. Josh has come on board with Jands representing all things Aurora Multimedia and DIS Conferencing solutions. Josh's is a certified designer, programmer, and integrator with various mainstream AV and Control systems. Josh is now involved in beta testing and feature building for Aurora Multimedia Control Software. He is constantly checking out the latest and greatest to the AV world, and always checking out the latest trends in the AV Control Industry.

Scotts-PhotoScott Harrison - Technical Representative (Commercial Audio)
Scott Harrison joined Jands in January 2015. Scott brings to Jands more than 12 years' experience in the audio industry, most recently as a Senior Audio engineer and Systems Engineering Specialist. In his previous roles, he had to deliver outstanding audio systems for a wide range of clients and audiences including; Carols in the Domain, Australia Day Celebrations, and many product launches, awards shows, festivals, touring shows and everything in between. This real life experience of designing and delivering great audio is invaluable in his role at Jands and will help ensure that commissioned commercial audio sounds the way it should, and delivers on client and consultant expectations. Scott’s degree in Computer Engineering and past experience in IT brings added benefit to the team, especially with the proliferation of computer- and IP-based solutions in the market today. 

The TRG boys maintain a comprehensive technical solutions knowledge base available here and can be contacted via email at

Bookmark and Share