Customer Support Coordinator
Jands Pty Ltd is one of Australia’s leading manufacturers and distributors of professional audio, lighting and staging products. With an enviable reputation for providing quality audio, lighting and staging support to their clients, the Customer Support Team at Jands Pty Ltd is looking for high achieving Customer Support Coordinator.
The Customer Support Coordinator shall:
• assist with customer queries regarding products distributed and manufactured by the company;
• processing purchase orders for international and domestic markets; and
• make regular outbound calls canvassing potential sales from industry sales leads.
The successful applicant will possess:
• a good knowledge of professional audio, lighting and staging equipment;
• sound administrative and intermediate computer skills;
• previous experience working with CRM systems (desirable);
• excellent communication skills and rapport building ability over the telephone;
• experience with sales negotiations;
• experience within the theatre industry (desirable); and
• familiarity with Pronto-Xi Enterprise Management System (desirable);
Jands can offer you considerable career prospects through an in depth training, development and mentoring from industry professionals.
This is an excellent opportunity for anyone with a passion for professional audio, lighting and staging to progress their career within this exclusive industry.
If you have an unyielding desire to deliver total customer satisfaction and enjoy making contact with potential clients, please forward your resume to:
Human Resources
Locked Bag 15, Mascot NSW 1460
Facsimile: (02) 9582 0999
Email: jcastor@jands.com.au
