Thank you for choosing a Jands Manufactured or Jands Imported product. Used correctly, your equipment should perform faultlessly for many years. However in the event that the product should fail during the course of normal operation it is backed by a full parts and labour warranty.
To provide you with the best and fastest possible service, we would request that you fill out the below form within thirty (30) days of purchase.
To enable us to continue developing products that are relevant to the market place, we would sincerely appreciate your answers to the questions listed on the Feedback section of the below form.
Additionally, Jands has a variety of e-newsletters tailored to our customer’s various information needs which you can conveniently subscribe to through the form below. You can preview previous editions of these newsletters by clicking on the following links:
Jands Backstage (our corporate e-newsletter distributed intermittently) Production HUB (bringing you all the latest goss from the production world) Contracting HUB (focusing on the specific needs of Contractors, Contracting HUB brings you monthly updates on all the developments in the contracting world) Broadcast HUB (this monthly newsletter will bring you product updates and the latest news across lighting, audio, staging and comms in relation to the broadcast sector)
The Terms and Conditions of this warranty are detailed in the linked pages below. These terms and conditions are in addition to your statutory rights.
It is important that you retain your receipt showing purchase date and serial number. BUT, we all know how easy it is to misplace receipts. So, if you upload a copy of your receipt below while registering your warranty, Jands will hold onto it for you for the duration of your product's warranty! How cool is that?!
Warranty Terms & Conditions for Jands Imported Brands and Jands Manufactured Products
Please note: Jands customer records are kept confidential and are used exclusively by Jands and Manufacturers of products imported by Jands (such as Shure, JBL, etc). We do not distribute information provided by our clients and customers to other third parties.
If you have any questions, please contact the Jands Service Department on (02) 9582 0909 or via email at
Note: Fields marked with an * are mandatory. Your Details Product / Software Details Product / Software Details Product / Software Details Feedback Subscription
Please note: Jands will not share your details with third parties except the manufacturer of the product(s) you have purchased (such as Shure, JBL, etc)