Jands - Book Items In For Service & Repair

Book Items In For Service & Repair

Note: Compulsory fields marked with an asterisk (*).

All other fields are only to be completed if it is relevant to your request.

It is recommended that you read through our Service & Repairs FAQs, as many common questions are addressed there.

Prefer to complete a PDF? Click here.

Your Details

First Name*
Last Name*
Company Name
Street Address*
Suburb*
State*
Post Code*
Country
Phone Number*
Email Address*

Item 1 Details

Make*
Model*
Serial Number*
Did you witness the fault?*	Yes No
What is the fault?*
Was your item acting abnormal prior to faulting?
Can we contact you if any further information is required?	Yes No
Return Date* What is the date that you will next need to use your item? (i.e. When do you need your item back by?)
Proof Of Purchase If you are attempting to claim a warranty service
If you are booking in earphones, have you checked that there isn�t any debris in the ear bud?	Yes No
Your reference:
Repair Cost Limit Please specify your set limit of cost of repair if applicable.
To the best of your knowledge, has your item been repaired before?*	Yes No
By ticking Yes, I agree to and understand the terms and conditions of sale of Jands Pty Ltd, and that I will be subject to a minimum charge of $125.00 if my product is not covered by warranty*	Yes


Can't read the security key? Click here to get a new key