Fixed Service Point Loops

Fixed Service Point Loops

Doís:
  • Select a suitable microphone and make sure that it is placed as close to the mouth of the operator as possible
    N.B. If the microphone is too far away from the desired sound source then the unit will not provide any additional benefit over the hearing aid or cochlear implant used on its own
  • Ensure that the preformed loop is attached at a suitable point on the front panel of the desk to provide a good listening experience at the ear height of the intended user (both standing and seated for wheelchair users)
    N.B. The shape of the magnetic field produced by a vertically mounted loop produces null points Ďdead spotsí in unexpected places Ė always check the signal using a suitable meter or receiver
  • Make sure the system is wired to activate whenever the till or computer terminal is turned on
    N.B. The system is inaudible, so it is very easy to forget to turn it on
  • Ensure adequate signage has been placed at the counter and that it will remain visible when people are standing at it in a queue
  • Use the controls on the device to optimise the signal and commission to the requirements of the IEC 60118-4 Standard
  • Train venue staff on how to operate and check the system Ė and supply a suitable Loop Receiver with basic field strength indication at each venue.
Doníts:
  • Donít ignore metal panel construction in the desk. Metal panels can weaken the field produced by the loop requiring a more powerful amplifier
  • Donít use signage to advertise the availability of a Hearing Loop Facility at multiple positions when only a single portable system is available.
    N.B. If the intended user of the system has to identify themselves and ask to use it - then the non-discriminatory and dignified nature of the technology is reduced.
Click here for Best Practice Guide with diagrams, loop system solutions and other resources
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