Professional Advice, Technical Support & Training

The world of live audio, lighting and staging is complex, and sometimes you just need a bit of professional advice or support. If you need advice on the best equipment for your auditorium, we can define your requirements and create the perfect system; if you can’t find a product to do what you want, we can build it to your exact specifications; if you just have a question about a product, we can answer it.

In this area of the Jands website you will find relevant links, useful documentation and technical support material relating to audio, lighting and staging products.

Additionally, if you can’t find what you’re looking for on this page please visit our online knowledge database, Support Centre, via the link located in the left navigation menu. Link to Support Centre and use the search function to find the information you’re after and to view answers to an extensive list of FAQs. To post questions to be answered directly by our Technical Resource Group please email support@jands.com.au.

If you are still stuck, feel free to contact us directly for further assistance. Jands Technical Resource Group can be reached from Monday to Friday, 9am - 5pm Australian Eastern Standard time via the following:
Phone Number: (+61) 2 9582 0909
Fax Number: (+61) 2 9582 0999
Email: support@jands.com.au

 

Jands Technical Resource Group (TRG)

Provides technical and application support, project design and training for all audio and lighting products distributed and manufactured by Jands.

Sound System Design Services – Jands utilises years of experience, advanced software tools and the latest technical resources of our suppliers to offer clients, dealers and consultants the best solution for their sound installation. TRG can support a project from initial design through to commissioning, as well as providing after sales service for the life of the system.

Product Training – Jands can organise onsite training for our customers and our customer’s customers. Not only can we provide one-on-one training but we also organise public industry awareness seminars and training nights where we showcase selected product ranges.

 

Jands Staging

Staging is the specialist application division within Jands. With an excess of 20 years experience as a specialist sub-contractor installing turnkey equipment packages in theatres, public buildings, schools and places of worship, as well as being highly skilled in the custom design of machinery and stage equipment solutions, rest assured, our highly qualified professionals have the knowledge and expertise to assist you with all things relating to staging.

Our expertise extends to: Fire Safety Curtains; Sound Doors; Acoustic Banners; Counterweight Systems; Power Flying Systems; Stage & Orchestra Lifts; Retractable & Elevating Stages’ Drape & Masking Systems; Cinema Stage End & Wall Curtains; Cinema Sound Systems; Special Effect Lighting Dimmers; Closed Loop PLC Control Systems, etc.

Jands Staging have the ability to specify, design and execute these works from resources ‘in-house’, such as our very own Engineering Resource Group, as well as in partnership with our specialist subcontractors and off shore partners such as Stage Technologies and Gala Systems.

By selecting one of the options in the left side menu you will find relevant links, useful documentation and technical support material relating to the areas of audio, lighting and staging.

 

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