Book Items In For Service & Repair

Note: Compulsory fields marked with an asterisk (*).

All other fields are only to be completed if it is relevant to your request.

It is recommended that you read through our Service & Repairs FAQs, as many common questions are addressed there.

Your Details


Please list your mobile phone number to receive SMS alerts for your Service request.

Item 1 Details

Did you witness the fault?*
Can we contact you if any further information is required?
Return Date*
What is the date that you will next need to use your item? (i.e. When do you need your item back by?)

If you are attempting to claim a warranty service
If you are booking in earphones, have you checked that there isnít any debris in the ear bud?

Please specify your set limit of cost of repair if applicable.
To the best of your knowledge, has your item been repaired before?*
By ticking Yes, I agree to and understand the terms and conditions of sale of Jands Pty Ltd, and that I will be subject to a minimum charge of $55.00 if my product is not covered by warranty*

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